Shipping & Delivery
Getting Your Glow Delivered
Due to overwhelming demand, our PDRN Pink Collagen Volume Multi Balm is shipped directly from our fulfilment partner to ensure we can keep up with orders. Here's what to expect once you've placed yours.
You'll receive an email confirmation with your order details the moment your purchase goes through.
Your order is carefully picked, inspected, and packed. Each balm goes through a quality check before dispatch to ensure it arrives in perfect condition.
Once dispatched, your package is handed to our trusted logistics partner. Full tracking is provided so you can follow your order every step of the way.
Your Volume Multi Balm arrives at your door, ready to become part of your daily skincare routine. Time to glow.
Full Tracking
Every order includes a tracking number sent to your email once your package is dispatched. Track your delivery in real-time from warehouse to doorstep.
Free Shipping
Orders of 2+ balms ship completely free. Single balm orders include a small flat-rate shipping fee at checkout.
We Ship Worldwide
Currently delivering to the US, UK, Canada, Australia, and most of Europe. Delivery times may vary slightly by region.
Hassle-Free Returns
Not satisfied? Reach out within 30 days of delivery and our team will make it right â no questions asked.
Since launching, demand for the PDRN Volume Multi Balm has far exceeded our projections. To avoid stockouts and ensure every customer receives a genuine, quality-checked product, we ship directly from our specialist fulfilment centre rather than holding limited warehouse stock that sells out within hours. This means a slightly longer wait â but it also means we never have to turn you away with a "sold out" message. Your balm is worth the wait.
Questions About Your Order?
Our customer service team is here to help with tracking updates, delivery queries, or anything else. We typically respond within 24 hours.
Get in Touch